Customer service is one of the most crucial areas of any enterprise but often the most overlooked. Companies get busy with product development, making more sales, hiring new people etc. But in all of this activity there is another activity going on…I call it the silent business killer…poor customer service. Aaron share’s how customer service isn’t a department in your company; rather it’s the attitude of everyone in the entire organization! An attitude of “sincerely” caring about the very people who keep you in business…the customer!
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